Delivery & Payment Terms

Here you will find information about payment and shipping terms for organizations, individuals, resellers, and international customers.

Payment and Delivery to Shooting Clubs

Orders are delivered securely and conveniently on an invoice basis for organizations.

Invoice payment

We ask shooting clubs, sports clubs, and hunting clubs to pay by invoice (excluding Svea)

Terms of Payment

Payment terms: 20 days net. If you choose to pay by corporate invoice, the first order may in some cases be invoiced as a prepayment invoice. A standard credit check is performed for invoice payments.

Club Discount

As a club, you receive a 10% discount on target covers, target holders, and select targets for shooting and training. The discount is applied manually, and the final product total is verified during invoicing and delivery.

Shipping Information for Organizations

Delivery

Delivery to a pickup location
Orders weighing less than 20 kg and shipped in a single package will be delivered to the nearest pickup location for collection.

Please note that you must provide your cell phone number when placing your order in order to receive SMS notifications about your delivery.

For orders weighing more than 20 kgor consisting of more than two packages, the shipment will be sent as parcel freight. The shipment will then be delivered directly to your door, provided that someone is available to receive it. If no one is available at the time of delivery, additional fees for a redelivery notice may apply.

To ensure the smoothest possible delivery, we recommend that you provide a business address or another address where someone will be available during the day to receive the delivery.

Bulky goods

Bulky items are delivered by truck directly to the specified delivery address. This applies to items that are too large for standard parcel delivery.

Shipping cost

  • Flat-rate shipping: 799 SEK
  • Applies to bulky goods (e.g., corrugated plastic sheets measuring 130×130 cm and similar products)

To ensure smooth delivery, we recommend that you provide:

  • Business address with daytime staffing

If there is no business address:

  • The recipient must be present at the time of delivery
  • If the delivery is not received (missed delivery), additional charges will be billed by the shipping company, with a minimum fee of 799 SEK

Important

  • You must provide your mobile phone number and email address to receive notifications from the carrier

Do you offer free returns?

Returns are at your own expense unless the product is defective or incorrectly packaged. For exchanges, we cover the shipping costs for the new item.

If you choose to return the package yourself, it must be sent directly to us and not to a drop-off point, as returns that are dropped off at a drop-off point cannot be processed.

Return address:
Gunnar Elfving Skyttetjänst AB
Norra Järsö Gård 5
761 74 NORRTÄLJE

I received a damaged package!

Always inspect the package upon delivery. If you notice any visible damage to the shipment, you must immediately report it to the delivery location or the carrier and file a damage report.

  • Do not accept a damaged package without first reporting the damage.
  • If the damage is discovered only after the package has been opened and is believed to have occurred during transit, please contact the shipping company to file a damage report.
  • If necessary, please feel free to contact us for further assistance with this matter.

How do I know when my package will be delivered?

 

Small packages

Once we have packed and entered your order into the shipping system, you will receive an email confirmation that your package is on its way. The email will include a tracking number that you can use to track your shipment via DSV.

  • Packages are shipped from our warehouse on Tuesdays and Fridays.
  • Small packages are shipped via PostNord every weekday.
  • Once the package has arrived at your pickup location, you will receive a text message with pickup instructions.

Multiple packages or bulky items

Once your order has been packed and entered into the shipping system, a shipping confirmation will be sent to you via email. There you will also find the tracking number for tracking via DSV.

If the order needs to be split into multiple packages or shipped on a pallet, it will be delivered by truck directly to the specified delivery address.

  • We can leave the package without a receipt.
  • If you would like to be notified before delivery, please indicate this in the comments field when placing your order.

 

Shipping Terms for Organizations

We offer special terms for clubs and associations when ordering from our online store.

Shipping Terms

  • Free shipping on orders over 6,000 SEK, including tax (excludes firearms and ammunition)
  • Orders consisting solely of clothing are shipped free of charge

Unclaimed package

Packages that are not picked up at the pickup location will be automatically returned to us after 14 days.

For standard-shipping packages that are not claimed, a fee of 350 SEK will be charged to cover the costs of:

  • Shipping
  • Return shipping
  • Handling

Unclaimed registered mail will be charged a fee of 1,050 SEK.

Complaints & Delivery Errors

Please inspect your order immediately upon receipt. If anything is missing, incorrect, or defective, please notify us within 3 days of receiving the item.

Please contact our customer service team, and we'll be happy to assist you:

Right of Withdrawal & Returns

Under the Distance Selling Act, you have the right to return goods that are free of defects without giving any reason.

  • The right to cancel is valid for 14 days from the date the item is received.
  • Please notify us of the return as soon as possible within this period.
  • The right of withdrawal does not apply to custom-ordered items.

For returns made under the right of withdrawal, the customer is responsible for the return shipping costs.

You can also use the Swedish Consumer Agency’s right of withdrawal form.

Refund

Refunds will be issued no later than 30 days after the return has been received and approved, in accordance with the Distance Selling Act (§19).

Payment and Delivery to Individuals

Orders are delivered with secure and convenient payment options, such as invoice, credit card, direct payment, Swish, or installment payments. Read more about each option below 

Payment by card & Swish

Card payments are processed in accordance with current regulations for online payments in Sweden and the EU. We use Svea Bank AB’s hosted PCI-DSS-certified card payment solution. We accept the following cards: Visa, MasterCard. The amount will be reserved on your account at the time of order.

Installment payment

Through our partnership with Svea Bank AB, you can sign up for an overdraft agreement and pay for your purchase in installments.
You can choose the repayment term by selecting the promotional option that best suits your needs. You can always pay off the balance in full at any time before the due date.

Invoice

For invoice payments, we partner with Svea Bank AB. To make a purchase on an invoice, you must provide your personal identification number or business registration number. To be eligible for invoice payments, you must be registered in the Swedish Population Register and be at least 18 years old.

Shipping Information for Individuals

Delivery

Delivery to a pickup location
Orders weighing less than 20 kg and shipped in a single package will be delivered to the nearest pickup location for collection.

Please note that you must provide your cell phone number when placing your order in order to receive SMS notifications about your delivery.

For orders weighing more than 20 kgor consisting of more than two packages, the shipment will be sent as parcel freight. The shipment will then be delivered directly to your door, provided that someone is available to receive it. If no one is available at the time of delivery, additional fees for a redelivery notice may apply.

To ensure the smoothest possible delivery, we recommend that you provide a business address or another address where someone will be available during the day to receive the delivery.

Bulky goods

Bulky items are delivered by truck directly to the specified delivery address. This applies to items that are too large for standard parcel delivery.

Shipping cost

  • Flat-rate shipping: 799 SEK
  • Applies to bulky goods (e.g., corrugated plastic sheets measuring 130×130 cm and similar products)

To ensure smooth delivery, we recommend that you provide:

  • Business address with daytime staffing

If there is no business address:

  • The recipient must be present at the time of delivery
  • If the delivery is not received (missed delivery), additional charges will be billed by the shipping company, with a minimum fee of 799 SEK

Important

  • You must provide your mobile phone number and email address to receive notifications from the carrier

Free shipping?

We offer free shipping on clothing and shoes when you shop with us. Your order will be shipped quickly and easily, and you’ll always receive tracking information via email once your order is on its way.

 

Do you offer free returns?

Returns are at your own expense unless the product is defective or incorrectly packaged. For exchanges, we cover the shipping costs for the new item.

If you choose to return the package yourself, it must be sent directly to us and not to a drop-off point, as returns that are dropped off at a drop-off point cannot be processed.

Return address:
Gunnar Elfving Skyttetjänst AB
Norra Järsö Gård 5
761 74 NORRTÄLJE

I received a damaged package!

Always inspect the package upon delivery. If you notice any visible damage to the shipment, you must immediately report it to the delivery location or the carrier and file a damage report.

  • Do not accept a damaged package without first reporting the damage.
  • If the damage is discovered only after the package has been opened and is believed to have occurred during transit, please contact the shipping company to file a damage report.
  • If necessary, please feel free to contact us for further assistance with this matter.

How do I know when my package will be delivered?

 

Small packages

Once we have packed and entered your order into the shipping system, you will receive an email confirmation that your package is on its way. The email will include a tracking number that you can use to track your shipment via DSV.

  • Packages are shipped from our warehouse on Tuesdays and Fridays.
  • Small packages are shipped via PostNord every weekday.
  • Once the package has arrived at your pickup location, you will receive a text message with pickup instructions.

Multiple packages or bulky items

Once your order has been packed and entered into the shipping system, a shipping confirmation will be sent to you via email. There you will also find the tracking number for tracking via DSV.

If the order needs to be split into multiple packages or shipped on a pallet, it will be delivered by truck directly to the specified delivery address.

  • We can leave the package without a receipt.
  • If you would like to be notified before delivery, please indicate this in the comments field when placing your order.

 

Unclaimed package

Packages that are not picked up at the pickup location will be automatically returned to us after 14 days.

For standard-shipping packages that are not claimed, a fee of 350 SEK will be charged to cover the costs of:

  • Shipping
  • Return shipping
  • Handling

Unclaimed registered mail will be charged a fee of 1,050 SEK.

Complaints & Delivery Errors

Please inspect your order immediately upon receipt. If anything is missing, incorrect, or defective, please notify us within 3 days of receiving the item.

Please contact our customer service team, and we'll be happy to assist you:

Right of Withdrawal & Returns

Under the Distance Selling Act, you have the right to return goods that are free of defects without giving any reason.

  • The right to cancel is valid for 14 days from the date the item is received.
  • Please notify us of the return as soon as possible within this period.
  • The right of withdrawal does not apply to custom-ordered items.

For returns made under the right of withdrawal, the customer is responsible for the return shipping costs.

You can also use the Swedish Consumer Agency’s right of withdrawal form.

Refund

Refunds will be issued no later than 30 days after the return has been received and approved, in accordance with the Distance Selling Act (§19).

Payment and Delivery for Businesses

Orders are delivered with secure and convenient payment options, such as invoice, credit card, direct payment, Swish, or installment payments. Read more about each option below 

Payment

Business customers are referred to Svea Checkout Business.
For detailed information about Svea Bank’s processing of personal data, please read Svea’s privacy policy, available via the link below, or contact Svea by mail at 169 81 Solna, by phone at 08‑514 931 13, or via email at swp@svea.com. The Data Protection Officer can be reached at privacy@svea.com.

Shipping Information for Businesses

Delivery

Delivery to a pickup location
Orders weighing less than 20 kg and shipped in a single package will be delivered to the nearest pickup location for collection.

Please note that you must provide your cell phone number when placing your order in order to receive SMS notifications about your delivery.

For orders weighing more than 20 kgor consisting of more than two packages, the shipment will be sent as parcel freight. The shipment will then be delivered directly to your door, provided that someone is available to receive it. If no one is available at the time of delivery, additional fees for a redelivery notice may apply.

To ensure the smoothest possible delivery, we recommend that you provide a business address or another address where someone will be available during the day to receive the delivery.

Bulky goods

Bulky items are delivered by truck directly to the specified delivery address. This applies to items that are too large for standard parcel delivery.

Shipping cost

  • Flat-rate shipping: 799 SEK
  • Applies to bulky goods (e.g., corrugated plastic sheets measuring 130×130 cm and similar products)

To ensure smooth delivery, we recommend that you provide:

  • Business address with daytime staffing

If there is no business address:

  • The recipient must be present at the time of delivery
  • If the delivery is not received (missed delivery), additional charges will be billed by the shipping company, with a minimum fee of 799 SEK

Important

  • You must provide your mobile phone number and email address to receive notifications from the carrier

Free shipping?

We offer free shipping on clothing and shoes when you shop with us. Your order will be shipped quickly and easily, and you’ll always receive tracking information via email once your order is on its way.

 

Do you offer free returns?

Returns are at your own expense unless the product is defective or incorrectly packaged. For exchanges, we cover the shipping costs for the new item.

If you choose to return the package yourself, it must be sent directly to us and not to a drop-off point, as returns that are dropped off at a drop-off point cannot be processed.

Return address:
Gunnar Elfving Skyttetjänst AB
Norra Järsö Gård 5
761 74 NORRTÄLJE

I received a damaged package!

Always inspect the package upon delivery. If you notice any visible damage to the shipment, you must immediately report it to the delivery location or the carrier and file a damage report.

  • Do not accept a damaged package without first reporting the damage.
  • If the damage is discovered only after the package has been opened and is believed to have occurred during transit, please contact the shipping company to file a damage report.
  • If necessary, please feel free to contact us for further assistance with this matter.

How do I know when my package will be delivered?

 

Small packages

Once we have packed and entered your order into the shipping system, you will receive an email confirmation that your package is on its way. The email will include a tracking number that you can use to track your shipment via DSV.

  • Packages are shipped from our warehouse on Tuesdays and Fridays.
  • Small packages are shipped via PostNord every weekday.
  • Once the package has arrived at your pickup location, you will receive a text message with pickup instructions.

Multiple packages or bulky items

Once your order has been packed and entered into the shipping system, a shipping confirmation will be sent to you via email. There you will also find the tracking number for tracking via DSV.

If the order needs to be split into multiple packages or shipped on a pallet, it will be delivered by truck directly to the specified delivery address.

  • We can leave the package without a receipt.
  • If you would like to be notified before delivery, please indicate this in the comments field when placing your order.

 

Unclaimed package

Packages that are not picked up at the pickup location will be automatically returned to us after 14 days.

For standard-shipping packages that are not claimed, a fee of 350 SEK will be charged to cover the costs of:

  • Shipping
  • Return shipping
  • Handling

Unclaimed registered mail will be charged a fee of 1,050 SEK.

Complaints & Delivery Errors

Please inspect your order immediately upon receipt. If anything is missing, incorrect, or defective, please notify us within 3 days of receiving the item.

Please contact our customer service team, and we'll be happy to assist you:

Right of Withdrawal & Returns

Under the Distance Selling Act, you have the right to return goods that are free of defects without giving any reason.

  • The right to cancel is valid for 14 days from the date the item is received.
  • Please notify us of the return as soon as possible within this period.
  • The right of withdrawal does not apply to custom-ordered items.

For returns made under the right of withdrawal, the customer is responsible for the return shipping costs.

You can also use the Swedish Consumer Agency’s right of withdrawal form.

Refund

Refunds will be issued no later than 30 days after the return has been received and approved, in accordance with the Distance Selling Act (§19).

Payment and Delivery to Retailers

Here you will find information about retailers

Payment

We offer flexible and favorable terms for resellers who purchase painting supplies from us. Select the "Association" or "Business" payment method at checkout to take advantage of our reseller terms.

Invoice with 30-day net payment terms
Simple and secure transactions for resellers
Fast order processing and delivery

Dealer discount

We offer a reseller discount on orders over 1,200 SEK (excluding VAT). Contact us for more information

Shipping Information for Resellers

Delivery

Delivery to a pickup location
Orders weighing less than 20 kg and shipped in a single package will be delivered to the nearest pickup location for collection.

Please note that you must provide your cell phone number when placing your order in order to receive SMS notifications about your delivery.

For orders weighing more than 20 kgor consisting of more than two packages, the shipment will be sent as parcel freight. The shipment will then be delivered directly to your door, provided that someone is available to receive it. If no one is available at the time of delivery, additional fees for a redelivery notice may apply.

To ensure the smoothest possible delivery, we recommend that you provide a business address or another address where someone will be available during the day to receive the delivery.

Bulky goods

Bulky items are delivered by truck directly to the specified delivery address. This applies to items that are too large for standard parcel delivery.

Shipping cost

  • Flat-rate shipping: 799 SEK
  • Applies to bulky goods (e.g., corrugated plastic sheets measuring 130×130 cm and similar products)

To ensure smooth delivery, we recommend that you provide:

  • Business address with daytime staffing

If there is no business address:

  • The recipient must be present at the time of delivery
  • If the delivery is not received (missed delivery), additional charges will be billed by the shipping company, with a minimum fee of 799 SEK

Important

  • You must provide your mobile phone number and email address to receive notifications from the carrier

Free shipping?

We offer free shipping on clothing and shoes when you shop with us. Your order will be shipped quickly and easily, and you’ll always receive tracking information via email once your order is on its way.

 

Do you offer free returns?

Returns are at your own expense unless the product is defective or incorrectly packaged. For exchanges, we cover the shipping costs for the new item.

If you choose to return the package yourself, it must be sent directly to us and not to a drop-off point, as returns that are dropped off at a drop-off point cannot be processed.

Return address:
Gunnar Elfving Skyttetjänst AB
Norra Järsö Gård 5
761 74 NORRTÄLJE

I received a damaged package!

Always inspect the package upon delivery. If you notice any visible damage to the shipment, you must immediately report it to the delivery location or the carrier and file a damage report.

  • Do not accept a damaged package without first reporting the damage.
  • If the damage is discovered only after the package has been opened and is believed to have occurred during transit, please contact the shipping company to file a damage report.
  • If necessary, please feel free to contact us for further assistance with this matter.

How do I know when my package will be delivered?

 

Small packages

Once we have packed and entered your order into the shipping system, you will receive an email confirmation that your package is on its way. The email will include a tracking number that you can use to track your shipment via DSV.

  • Packages are shipped from our warehouse on Tuesdays and Fridays.
  • Small packages are shipped via PostNord every weekday.
  • Once the package has arrived at your pickup location, you will receive a text message with pickup instructions.

Multiple packages or bulky items

Once your order has been packed and entered into the shipping system, a shipping confirmation will be sent to you via email. There you will also find the tracking number for tracking via DSV.

If the order needs to be split into multiple packages or shipped on a pallet, it will be delivered by truck directly to the specified delivery address.

  • We can leave the package without a receipt.
  • If you would like to be notified before delivery, please indicate this in the comments field when placing your order.

 

Unclaimed package

Packages that are not picked up at the pickup location will be automatically returned to us after 14 days.

For standard-shipping packages that are not claimed, a fee of 350 SEK will be charged to cover the costs of:

  • Shipping
  • Return shipping
  • Handling

Unclaimed registered mail will be charged a fee of 1,050 SEK.

Complaints & Delivery Errors

Please inspect your order immediately upon receipt. If anything is missing, incorrect, or defective, please notify us within 3 days of receiving the item.

Please contact our customer service team, and we'll be happy to assist you:

Right of Withdrawal & Returns

Under the Distance Selling Act, you have the right to return goods that are free of defects without giving any reason.

  • The right to cancel is valid for 14 days from the date the item is received.
  • Please notify us of the return as soon as possible within this period.
  • The right of withdrawal does not apply to custom-ordered items.

For returns made under the right of withdrawal, the customer is responsible for the return shipping costs.

You can also use the Swedish Consumer Agency’s right of withdrawal form.

Refund

Refunds will be issued no later than 30 days after the return has been received and approved, in accordance with the Distance Selling Act (§19).

Foreign customers

Here you can find information about payment and shipping if you are a customer outside of Sweden

Prepayment

If you choose to pay in advance, we will send you an invoice via email that includes:

Total amount in Swedish kronor (SEK)
Bank transfer details

Your order will be shipped once we have received your payment.

Invoice

You can pay for your order by invoice; please contact us for more information.

FAQ

Payment & Shipping Information

Orders are shipped with payment by invoice (subject to approval) or by prepayment.

Additional shipping charges may apply for international customers when ordering oversized items, such as:

  • Running elk targets (80 meters, corrugated plastic)
  • 130 × 130 cm sheets (300-meter targets)

Customers outside the EU

If you order from a country outside the EU, please note that local customs authorities may charge VAT, import duties, and handling fees upon delivery.

Do you have questions about payment and delivery?

Please fill out the form below and we will get back to you as soon as possible, usually within 1–2 business days.

    Welcome to our new website!

    Over the past year, we’ve been working behind the scenes to create a new and improved website. A lot of thought and effort has gone into the new site, and we really hope you like it.

    For all of you who had an account on our previous site, you’ll need to create a new account on our new site. It’s easy to do, and it has many new features that we hope you’ll enjoy. For example, you can add multiple people to your account with their own shipping addresses, view your order history, and change your billing or shipping address. Please note that the club/company name you provide when creating the account cannot be changed.

    If you have any questions, please feel free to contact us.

    Sign in

    Log in to shop at your contract prices, enjoy convenient invoice payment, and access your order history.

    Once you're logged in, your order will be processed automatically according to your settings.

    Create an account and shop with ease

    Are you a business or an organization? With your own account with us, you’ll enjoy faster checkout, an overview of your orders, and saved information.

    Are you an organization or a business? Contact us and we’ll help you set up an account.

    Create an account

    Please fill out the form with your company or organization information, and we will contact you once your account has been created. You can find answers to the most common questions about My Account in our FAQ.

    Shipping & Billing Address

    Frequently Asked Questions

    Delivery

    Delivery to a pickup location
    Orders weighing less than 20 kg and shipped in a single package will be delivered to the nearest pickup location for collection.

    Please note that you must provide your cell phone number when placing your order in order to receive SMS notifications about your delivery.

    For orders weighing more than 20 kgor consisting of more than two packages, the shipment will be sent as parcel freight. The shipment will then be delivered directly to your door, provided that someone is available to receive it. If no one is available at the time of delivery, additional fees for a redelivery notice may apply.

    To ensure the smoothest possible delivery, we recommend that you provide a business address or another address where someone will be available during the day to receive the delivery.

    Bulky goods

    Bulky items are delivered by truck directly to the specified delivery address. This applies to items that are too large for standard parcel delivery.

    Shipping cost

    • Flat-rate shipping: 799 SEK
    • Applies to bulky goods (e.g., corrugated plastic sheets measuring 130×130 cm and similar products)

    To ensure smooth delivery, we recommend that you provide:

    • Business address with daytime staffing

    If there is no business address:

    • The recipient must be present at the time of delivery
    • If the delivery is not received (missed delivery), additional charges will be billed by the shipping company, with a minimum fee of 799 SEK

    Important

    • You must provide your mobile phone number and email address to receive notifications from the carrier

    Do you offer free returns?

    Returns are at your own expense unless the product is defective or incorrectly packaged. For exchanges, we cover the shipping costs for the new item.

    If you choose to return the package yourself, it must be sent directly to us and not to a drop-off point, as returns that are dropped off at a drop-off point cannot be processed.

    Return address:
    Gunnar Elfving Skyttetjänst AB
    Norra Järsö Gård 5
    761 74 NORRTÄLJE

    I received a damaged package!

    Always inspect the package upon delivery. If you notice any visible damage to the shipment, you must immediately report it to the delivery location or the carrier and file a damage report.

    • Do not accept a damaged package without first reporting the damage.
    • If the damage is discovered only after the package has been opened and is believed to have occurred during transit, please contact the shipping company to file a damage report.
    • If necessary, please feel free to contact us for further assistance with this matter.

    How do I know when my package will be delivered?

     

    Small packages

    Once we have packed and entered your order into the shipping system, you will receive an email confirmation that your package is on its way. The email will include a tracking number that you can use to track your shipment via DSV.

    • Packages are shipped from our warehouse on Tuesdays and Fridays.
    • Small packages are shipped via PostNord every weekday.
    • Once the package has arrived at your pickup location, you will receive a text message with pickup instructions.

    Multiple packages or bulky items

    Once your order has been packed and entered into the shipping system, a shipping confirmation will be sent to you via email. There you will also find the tracking number for tracking via DSV.

    If the order needs to be split into multiple packages or shipped on a pallet, it will be delivered by truck directly to the specified delivery address.

    • We can leave the package without a receipt.
    • If you would like to be notified before delivery, please indicate this in the comments field when placing your order.

     

    Shipping Terms for Organizations

    We offer special terms for clubs and associations when ordering from our online store.

    Shipping Terms

    • Free shipping on orders over 6,000 SEK, including tax (excludes firearms and ammunition)
    • Orders consisting solely of clothing are shipped free of charge

    Unclaimed package

    Packages that are not picked up at the pickup location will be automatically returned to us after 14 days.

    For standard-shipping packages that are not claimed, a fee of 350 SEK will be charged to cover the costs of:

    • Shipping
    • Return shipping
    • Handling

    Unclaimed registered mail will be charged a fee of 1,050 SEK.

    Complaints & Delivery Errors

    Please inspect your order immediately upon receipt. If anything is missing, incorrect, or defective, please notify us within 3 days of receiving the item.

    Please contact our customer service team, and we'll be happy to assist you:

    Right of Withdrawal & Returns

    Under the Distance Selling Act, you have the right to return goods that are free of defects without giving any reason.

    • The right to cancel is valid for 14 days from the date the item is received.
    • Please notify us of the return as soon as possible within this period.
    • The right of withdrawal does not apply to custom-ordered items.

    For returns made under the right of withdrawal, the customer is responsible for the return shipping costs.

    You can also use the Swedish Consumer Agency’s right of withdrawal form.

    Refund

    Refunds will be issued no later than 30 days after the return has been received and approved, in accordance with the Distance Selling Act (§19).